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First Federal Credit Union opens new Westdale office
by Report submitted · November 9th, 2017

First Federal Credit Union's new branch office has opened its Westdale location in Cedar Rapids. Located at 3810 Westdale Parkway SW, the office is part of the newly developed Westdale regional shopping center on the corner of Williams Boulevard and the entrance to Westdale Drive.

"We are proud of this office at it represents a nice balance for what our members desire: technology-rich but still with the opportunity to meet with familiar faces and be provided with 'old fashioned' customer service," Tom Chalstrom, President and CEO, stated. "This is an ideal location for our members and is part of First Federal's continued commitment and approach to providing outstanding service and convenience to our members where, when, and how they use our products and services."

The Westdale office features advanced technology with the deployment of Express Teller Machines, or ETMs. A combination of standard ATM and teller services, ETMs allow users to have full access to the convenience of self-service options or receive personal assistance from a teller via video conferencing.

Chairman of the Board Mike Pickering remarked, "Working together, our partners at OPN Architect and Graham Construction, along with our executive team, have created a facility that will support our mission today, and in the future."

Grand opening activities, including a ribbon cutting ceremony, are scheduled throughout the week beginning November 13. Throughout the week, enter to win prize drawings with prizes of $1,000 cash, a 60" 4k HDTV, and Amazon Echo. There will also be giveaways and deposit and loan specials. A ribbon cutting ceremony is slated for noon on Thursday, November 16.

First Federal Credit Union is a nearly 10,000 member-strong community credit union with offices in Cedar Rapids and Hiawatha, IA. Originally chartered in 1926, First Federal Credit Union is the second-oldest credit union in the state of Iowa. First Federal provides membership to anyone who lives, works, or worships in Linn County, Iowa. For more information call 319-362-3171 or visit First Federal Credit Union's deposits are insured by the National Credit Union Association up to the full extent permitted by law.
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